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Previous mobile key request found

There is already a mobile key request pending, must wait for it to be authorized by our staff

Digital key request

The mobile key activation request has been registered successfully. In accordance with the hotel's security policy, authorization by our staff may take a few hours. We'll send you a notification when it's ready to use.

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STAY CONNECTED

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Instant Notifications

Welcome family . In order to keep you informed during your stay and to enjoy our application 100%, we would like to be able to send you instant notifications eventually.

Maybe later Allow

Add to Home Screen

Add this web app on your iPhone home screen, so you can easily access to it the next time you need.

To do this, press the icon: and then Add to Homescreen..

Add to Home Screen

Add this web app on your Android home screen, so you can easily access to it the next time you need.

To do this, press the icon: and then Add to Homescreen..

CHAT

From the "Contact" icon you will have quick access to chat with us easily.

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Room cancel

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Reservation Nº cancel

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Surname cancel

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Email cancel

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Phone cancel

Please enter a phone

I have read and accept Privacy Policy

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INFORMATION ON PROCESSING OF PERSONAL DATA AND CONSENT

The person responsible for the processing of your data is CORPORACION H10 HOTELS, S.L. (hereinafter, “H10 HOTELS”), with NIF B-62116942, registered office at C / Numància, 185, 1ª 08034 Barcelona and DPD: ANDERSEN TAX & LEGAL SLP, dpo@h10hotels.com. With your consent, we collect personal data such as name and surname and email. Your personal data will be processed for the purpose of sending you notifications, messages or surveys during your stay, through this mobile app and contacting you to offer you our services, among others, by sending our newsletters to your email. Being you a client, in addition, they will be treated to provide the service, maintain it and manage the contractual relationship with you. We do not make automated decisions. We keep personal data for the time strictly necessary taking into account the purpose for which said data was collected or to comply with the data retention periods required by law. You have the right to request access, rectification and deletion, limit or oppose the processing of your data and to file a claim with the Spanish Agency for Data Protection (www.aepd.es). You can contact the Data Protection Officer at dpo@h10hotels.com. Please see the complete data protection information in our Privacy Policy at https://www.h10hotels.com/es/privacy

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Current PIN error

Dear customer, you can reset your access PIN via Email.

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Prefered language

Push | Instant Notifications

Current PIN

Mobile Key Request

Details of your stay

Dear guest, to download your mobile key it is necessary to complete the following form. Reception will validate the data manually so that you can download your key.