For a more exclusive stay, discover Privilege, Exclusive Rooms and Services. You will enjoy Superior Rooms, exclusive treatment, the privacy of our Privilege Lounge and many other advantages, such as a free admission to our Despacio Thalasso Centre or dinners at the a la carte restaurants.

To contract the Privilege service, call Ext. 1505

Exclusive services:

✓ Free access to the gym by prior reservation through the webapp
✓ Personalised check-in and check-out at the Privilege desk.
✓ Late check-out (subject to availability).

From April the 15th until May the 26th the Privilege pool and solarium, will remain closed for improvements works. Sorry for the inconvenience.

✓ El Volcán: À la Carte restautant, exclusively for privilege guests. Please remember that it is compulsory to book in advance via the app or hotel totems.
→Breakfast: 08:00 – 10:30 am
→ Lunch: 1 pm - 3 pm
→Dinner: 6:30 pm – 10 pm

✓ Lunch in an exclusive area with terrace.

✓ For every 3 night stay, a dinner at one of the hotel''s themed restaurants. Applicable to a minimum stay of 3 nights

Not applicable to guests with bed and breakfast booking.

Privilege Rooms: exclusive rooms overlooking the sea. With special amenities such as:

Privilege Services
✓ Daily press
✓ Access to Privilege lounge
✓ Nespresso Coffee machine with 100% compostable capsules
✓ À la carte menu for breakfast and dinner
✓ Personalised check-in and check-out
✓ Late check-out (according to availability)
✓ Personalised customer service
✓ Privilege bathrobe and slippers
✓ Pillow menu and pillow-top
✓ Exclusive pool towels
✓ VIP amenities
✓ Preparation and cleaning of room (twice a day)
​✓ 10% off Despacio treatments (Minimum 1 hour treatment​)
​✓ Eco-friendly dispensers from the Earth Collection

Privilege Junior Suites: they are of the same size and layout as the Junior Suites, and come with a large terrace overlooking the sea and all the comforts of the Privilege Rooms.